ABSTRACT The purpose of the study was to establish the relationship between rewards and performance of employees at international care and relief. The objective of the study was to establish different forms of rewards and to examine the impact ofrewards on employee performance. The researcher used questionnaires and interviews, as research tools. The data comprised of both primary and secondary data. Random sampling was also used. The findings indicated that employees are rewarded in terms of monetary rewards like salaries, bonuses, overtime payments and also in terms of non monetary rewards like medical benefits, free transport and free meals. It was also discovered that employees of international care and relief are more satisfied with non monetary rewards. The general conclusion was that direct relationship existed between non monetary rewards and employee performance. Therefore non monetary rewards have direct impact on employee performance. The recommendation was that the organization should allow employees to participate in decision making as well as increasing their bonuses and allowances so as to increase productivity.
TABLE OF CONTENTS
CHAPTER ONE ............................................................................................................... 1
i u 1/ !ROD UC !100. ................... ······ ..........•..............................•..........•. j
1. I. BACKGROUND OF THE STUDY ................................................................ 1
I .2. ST A TEMENT OF THE PROBLEM ............................................................... 3
I 3. PURPOSE OF THE STUDY ........................................................................ 3
1.4. OBJECTIVES OF THE STUDY ........................................................................ 3
I 5. RESEARCH QUESTIONS ... ... .... .... ......... .... ... .. .. ................... 3
1.6. SlGNIFlCANCE OF THE STUDY .................................................................. 4
I 7. SCOPE OF THE STUDY ....................................................... 4
1.8. CONCEPTUAL FRAMEWORK ................................................................ 5
c·l·IAPTER TW0 .............................................................................................................. 6
l.JTERATl iRE REVIEW ................................................................................................... 6
2 0.
2.1.
2.2.
7 ' - . .J .
fNTRODUCTION ......................................................................................... 6
MONETARY REWARDS ............................................................................ 6
NON MONETARY REWARDS ...................................................................... 8
RELATIONSHIP BETWEEN REWARDS AND PRODUCTIVITY ............. I 0
CHAPTER THREE ........................................................................................................ 13
3.0. METHODOLOGY .................................................................................... 13
3.1. lN lRODUCTJON ................................... .
3.2. RESEARCH DESIGN ..... .
3.3. S !UDY POPULATION ..................................... .
3.4. SAMPLING DESIGN ..... .
3.5. AREA OF STUDY ......... .
13
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13
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3.6. INSTRUMENT OF THE STUDY ............................................................... 14
3.7. RESEARCH PROCEDURE ........................................................................... 14
3.8. DATA ANAL YSJS ...................................................................................... 14
3.9. STUDY LJMJTATJON ..................................................................................... 15
Vi
CHAPTER FOUR
4.0 INTRODUCTION ............................................................................................... 16
4.1 MONT ARY REWARDS ................................................................................... 17
4.2 SALARIES ......................................................................................................... 17
4.3 ALLOWANCES ................................................................................................ 18
4.4 BONUS PAYMENTS ........................................................................................ 19
4.5 NON MONETARY REWARDS ........................................................................ 20
4.6 FREE MEALS .................................................................................................... 20
4.7 MEDICAL BENEFITS ....................................................................................... 21
4.8 THE IMPACT NON MONETARY REWADS ON EMPLOYEE
PERFORMANCE ............................................................................................................ 22
CHAPTER FIVE
5.0 INTRODUCTION .............................................................................................. 24
DISCUSSION ................................................................................................................. 24
5.2 RECOMMENDATIONS : .................................................................................. 26
5.3 CONCLUSION ................................................................................................... 27
5.4 AREA FOR FUTURE RESEARCH ............... . ................ . ..................... 27
REFERENCES .................................................................................................... 28
APPENDIX I ........................................................................................................ 30
